Sheraton Tunis Hotel

The facilities were very good. Very clean hotel room. Very nice lobby. The beds are comfortable. The pool was very nice.

As a guest of a 5 star hotel, I was expecting high standard. The hotel did not dissapoint me in this sense, everything worked well, I had wonderful views from the room, which was really clean and tidied up every day. The breakfast was exceptionell with huge selection ranging from continental options to local ones. The staff is also very very kind.

The staff were very friendly and really helpful . Fatima negotiated an excellent deal for us for a taxi to Sousse. The customers relation manager was a lovely lady and was very interested in our feedback .The room sizes are great ! The location is good, a short drive from the old town but quite isolated with no shops / cafes/ markets at a walking distance

I had a wonderful stay ! the reception team gave us a warm and friendly welcome, The rooms were spacious and comfortable, with incredibly cozy beds. The spa and indoor pool were perfect for relaxation. A special shout-out to the guest service supervisor Ms. Wafa Ben Aoun, who went above and beyond to help us with everything we needed.

My stay at Sheraton was exceptional. we was treated very well and enjoyed the services the hotel had to offer. Mr Moez from the Guest lounge in the 5th floor was an exceptional representative of Sheraton Hotel. His level of customer service was excellent. very thoughtful, kind and helpful. we had a situation were we had to hire a car and couldn’t locate a local sim card, internet access for google maps. Mr Moez went out of his way to help us and get this arranged. I was really touched by this. he is a extremely good member of the team and needs to be promoted to managerial level.